IT Helpdesk & Managed
IT Services In Carlsbad & North County
We understand the problems that businesses have to endure due to a lack of security, outdated computers, unreliable phone systems, internal communication services, and other technology-related issues. Our services are designed to handle those challenges.
The mission of our Managed IT Services is to provide responsive and proactive Helpdesk services that save time and increase security. We are based in Carlsbad with over 20 years of IT experience, Microsoft Partners, and with 8 years of experience in North County, San Diego with a focus on Small and Medium size businesses.
Whether it is saving time, preventing downtime, training staff, implementing new technologies, or filling the CTO role for your Small or Medium size business; Au Technologies is here to provide VALUE to your organization. An entire team of IT experts for the price of less than one.
As technology evolves and more physical workloads are replaced by digital services, security needs to be a top concern for business owners. With Viruses, Hackers, Malicious Emails, Data Breaches, Website Hacking, Dark Web Data Dumps, and so much more, a business owner can spend all day every day trying to keep their business secure. Au Technology Solutions offers Managed IT Services to North County businesses with an emphasis on security to help secure and manage the technology needs of your growing business, so you can focus on building revenue.
Managed IT Services Benefits
Unlimited US Helpdesk
Unlimited remote support hotline with live local IT experts to assist your staff remotely when issues arise. Friendly and responsive support experts on Windows, Linux, Android, and OSX.
Workstation Health Monitoring
Full workstation monitoring by IT experts to reduce and resolve issues early.
Active monitoring of traffic to help prevent the spread of malware and sensitive data.
Onsite & Drop Off
Discounted Onsite & Drop off break fix service.
Secure remote access to devices for staff.
Automatic System Repairs
Provided automatic system repairs to protect and maintain your equipment.
Managing IT Costs
Lower amount and unpredictability of ongoing IT Cost.
Management of Time
Time and effort of non-technical staff overseeing IT problems.
Lack of accountability or ownership of problems. Lack of optimization.
Top Rated IT Services Provider
As the top-rated IT Service Provider in Carlsbad & North County San Diego, we strive to ensure all who are part of the Au Technology family are safe and informed. We are able to maintain our excellent reputation through hard work and honesty. No one can guarantee your 100% protection from everything, but what we can do is greatly increase your protection, monitor your security, train your staff, and most importantly: Be available to help when issues arise. We have found that many Managed IT Service Providers don’t meet these simple requirements. Achieving these requirements is our goal, being available is our promise.