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IT Helpdesk & Managed
Services Offerings

SECURITY

We understand the problems that businesses have to endure due to lack of security, outdated computers, unreliable phone systems, internal communication services, and other technology related issues. Our services are designed to handle those challenges.

RESPONSIVE

The mission of our Managed IT Services is to provide responsive and proactive Helpdesk services that save time and increase security. We are based in Carlsbad with over 20 year of IT experience, Microsoft Partners, and with 8 years of experience in North County with focus on Small and Medium size businesses.

VALUE

Whether it is saving time, preventing downtime, training staff, implementing new technologies, or filling the CTO role for your Small or Medium size business; Au Tech’s is here to provide VALUE to your organization. An entire team of IT experts for the price of less than one.

Managed Security

As technology evolves and more physical workloads are replaced by digital services, security needs to be a top concern for business owners. With Viruses, Hackers, Malicious Emails, Data Breaches, Website Hacking, Dark Web Data Dumps, and so much more, a business owner can spend all day every day trying to keep their business secure. Au Technology Solutions offers Managed IT Services with an emphasis on security to help secure and manage the technology needs of your growing business, so you can focus on building revenue.

Managed IT Services Benefits

Unlimited US Helpdesk

Unlimited remote support hotline with live local IT experts to assist your staff remotely when issues arise. Friendly and responsive support experts on Windows, Linux, Android, and OSX.

Workstation Health Monitoring

Full workstation monitoring by IT experts to reduce and resolve issues early.

Network Monitoring

Active monitoring of traffic to help prevent the spread of malware and sensitive data.

Onsite & Drop Off

Discounted Onsite & Drop off break fix service.

Remote Access

Secure remote access to devices for staff.

Automatic System Repairs

Provided automatic system repairs to protect and maintain your equipment.

Managing IT Costs

Lower amount and unpredictability of ongoing IT Cost.

Management of Time

Time and effort of non-technical staff overseeing IT problems.

Strategic Issues

Lack of accountability or ownership of problems. Lack of optimization.

Top Rated IT Services Provider

As the top rated IT Service Provider of North San Diego County we strive to ensure all that are part of the Au Technology family are safe and informed. We are able to maintain our excellent reputation by hard work and honesty. No one can guarantee your 100% protection from everything, but what we can do is greatly increase your protections, monitor your security, train your staff, and most importantly: Be available to help when issues arise. We have found that many Managed IT Service Providers don’t meet these simple requirements. Achieving these requirements is our goal, being available is our promise.

Cities Serviced in North County

Carlsbad, CA – Encinitas, CA – Oceanside, CA – Rancho Santa Fe, CA – San Marcos, CA – Vista, CA – Del Mar, CA