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Secure Gold Helpdesk

WHAT IS THIS SERVICE:

In addition to the Gold Helpdesk & Managed Gold Helpdesk offerings, Au Technology Solutions will provide and manage Microsoft 365 Enterprise services. This includes but is not limited to *Enhanced Security Email services, Secure Team Phone Systems, multi-level Malware & Cyber protection of the cloud environment, and more.

WHO IS THIS FOR:

The Secure Gold Helpdesk is a service designed for High-Risk Businesses and Organizations that do not have a Security Officer or Managed Security Service provider and needs the highest levels of Cyber-Security.

WHAT IS INCLUDED:

US Based Certified IT Helpdesk
(Levels 1-3)
•Phone Support Hotline
•Email Support
•Quick Support App
Device Monitoring
•Workstation Health Monitoring
•Server Health Monitoring
•Systems Alerts & Reports
Enterprise Antivirus
•Malware Detection & Remediation
SLA
•6AM-6PM
•Less than 30 Minutes Technician Response
Discounted Project Work
•Drop-Off/Mail-in Break-fix Support
•Discounted On-Site (Southern California)
Microsoft 365 Management
•Microsoft Tenant Support
Microsoft Business Services
•Exchange Mail
•Teamwork Collaboration & Communication
•Desktop & Web Office Apps
•File Storage and Sharing
•Security & Compliance Tools
•Business Management Tools
•Advanced Threat Protection
•PC & Mobile Device Management
Microsoft 365 Tenant Backup
Microsoft Enterprise Services
•Teams Phone System & Audio Conferencing
•Teams Enterprise Voice (VOIP Phone System)
•Power BI Pro
•Identity & Access Management
•Defender 365
•Defender for Office
•Defender for Identity
•Cloud App Security
•24/7 Microsoft 365 Security & Monitoring
•Tenant Threat Detection & Response
•Advanced Mail Filtering